General Oil Company is committed to producing products and providing services that consistently perform to the requirements and expectations of our customers.  We will do so by adhering to the following principles:

Commitment to Excellence

• We will work to achieve excellence in the quality and performance of our products by complying with our Quality Management System.
• We will recognize that every individual at General Oil Company can effectively contribute to product excellence.

Customer Service

• We will strive to satisfy their requirements and expectations of our customers and we will promptly respond to their requests.

Continual Improvement

• We will continually improve the effectiveness of our Quality Management System by evaluating quality objectives and targets, and then measuring our progress.
• We will communicate the importance of the quality and value of our products to our employees and customers in a manner that is well understood.

	June 1, 2001	January 4, 2006
Timothy A. Westerdale, President	Effective Date	Revision Date